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Facebook offering more help to those locked out of accounts

316779_10150328683621886_31987371885_8259927_510947966_nIf you’ve ever suffered the misfortune of being locked out of your home, you no doubt know the embarrassment and frustration that accompanies such a brutal experience.

Perhaps you lost the key to the front door and tried too many times to get in, or maybe someone tried to rig the door open but failed in the process.

The same often happens with Facebook accounts. A few too many attempts at entering the wrong password could eventually brick your account. As can a bad guy’s repeated tries to lift the lid on your account.

As a safety mechanism, Facebook (and many social networks/services) will lock down the door and keep everyone out until certain steps are taken to gain access one again.

Passing those steps, however, can be as easy as performing a root canal on yourself. Facebook, however, hopes to have made things a little easier.

In a post on its security blog, Facebook is going to let users name three to five “Friends” as “Trusted Friends” who will be sent special codes should you be locked out of your account.

The idea is that a simple phone call to these people you know would supply you with some of these secret codes - and voila - access to your Facebook account.

The world’s largest social network is also going to roll out app passwords, adding an extra level of security for specific apps that may have sensitive information above and beyond your Facebook profile.

Have you ever been locked out of your Facebook/Hotmail/Gmail account? What happened?
- Maurice Cacho, MSN Tech & Gadgets



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Danny BradburyDanny Bradbury

Danny Bradbury is a technology journalist with 20 years' experience. He writes regularly for publications including the Guardian, the Financial Times, the Financial Post, and Backbone magazine. Danny also writes and directs documentaries.

Maurice CachoMaurice Cacho

Maurice Cacho is a Toronto-based journalist mixing his love for tech with a passion for news. He's also CP24's Web Journalist and appears daily on CP24 Breakfast and weekly on the channel's tech show, Webnation, discussing tech news and trends.